Atento publishes 2020 ESG report – PRNewswire

Atento publishes 2020 ESG report  PRNewswireAtento publishes 2020 ESG report  PRNewswire

MADRID, December 22, 2021 /PRNewswire/ — Atento S.A., a leader in Latin America’s outsourcing of customer relationship and business processes (CRM/BPO) services, has published its 2020 ESG Report. The Company (NYSE: ATTO, “Atento”, or the “Company”) is one of the five largest providers of CRM/BPO services worldwide and employs over 140,000 professionals in customer experience and BPO in 13 countries including Brazil, Colombia and Mexico, Spain, Spain, Mexico, Spain, Spain, Spain, Mexico, Spain, Spain, Mexico, Spain, Colombia, Mexico, Spain, the United States. Pablo Sanchez, Atento’s new ESG Director is leading the Company’s efforts to improve its ESG performance. This includes increasing its positive impact across these countries and working towards carbon neutrality by 2030. Atento’s ESG strategy includes shareholders, employees, the environment, and customers, communities, and suppliers. Pablo Sanchez, Atento’s Global CMO, stated that the 2020 ESG Report will help all stakeholders understand how Atento’s ESG performance is and the tangible progress we are making towards fulfilling our commitments to create a more sustainable future for our customers, employees and shareholders. We are particularly proud of Atento’s strong social performance and the programs that support it, such “Attentive To The Future”, which employs socially disadvantaged youth who are disproportionately exclusion from the labor force. [email protected] continues to facilitate the hiring of talent most suited to our clients’ needs without location being a barrier. Sanchez said, “In addition, we continue to advance various initiatives to improve Atento’s environmental performance, helping to build a robust circular economy, and ultimately reaching carbon neutrality as an organization.” “About AtentoAtento is the leading provider of business process outsourcing (“CRMBPO”) and customer relationship management services in Latin America and among the top five worldwide. Nearshoring CRM BPO services are also offered by Atento to companies who have their operations in the United States. The company’s business model has been developed in 14 countries, where it currently employs around 139,800 people. Atento serves over 400 clients through multiple channels and offers a wide range CRM BPO services. Atento’s clients include multinational corporations with a focus on telecommunications and banking and financial services. Atento shares trade on the New York Stock Exchange under the symbol ATTO. Atento was named by Great Place to Work(r) as one of the 25 Best Multinational Workplaces in the World and one of Latin America’s Best Multinationals to Work For in 2019. In 2021, Everest named Atento a star performer and Gartner named it a leader in Gartner’s 2021 Gartner Magic Quadrant. For more information visit www.atento.comMedia inquiries[email protected]SOURCE Atento S.A.

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